Orlando, FL, USA
618 E. South Street, Suite 500
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info@qsiglobalventures.com
618 E. South Street, Suite 500
info@qsiglobalventures.com
QSI offers a variety of support services to help your organization effectively and efficiently achieve its mission-critical objectives.
Given our 30 years of working with Fortune 100 corporations and government institutions, our professional and experienced value-added services can help your organization increase operational effectiveness through the application of best practices based on internationally recognized standards.
618 E. South Street, Suite 500, Orlando, FL, USA
This program covers the latest ISO 19011 guidelines and related techniques for conducting management systems audits and for leading audit teams to determine whether an organization’s policies, procedures and practices conform to the requirements of the ISO standard for management systems; as well as principles and guidelines for managing audit programs.
This program can be taught in person or remotely.
Available standards
Target audience
Audit program managers, management representatives, ISO Coordinators, Consultants and anyone interested in learning about the latest ISO 19011 guidelines for managing/leading internal and external audit teams, as well as techniques for determining whether a management system meets the requirements of the standard(s).
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ISO 19011:2018 establishes the principles and guidelines for conducting effective audits of various management systems, such as quality, environment, occupational health and safety, among others. This standard provides a systematic and structured approach to planning, conducting, documenting and communicating audits, with the aim of assessing whether management systems meet established requirements and providing opportunities for improvement.
“The auditor is like a mirror that reflects the objective reality of an organization”
Mervyn King
Goals
This program will allow students to:
Methodology
Online Phase: 8 hours are completed through online independent study. Students must read and become familiar with the material before attending the in-person sessions. Online content is developed through online presentations that summarize the topic. 100% of the modules must be viewed by the student to be accepted into the on-site workshops. Concepts learned during this phase will be reviewed and assessed in the in-person sessions.
On-Site Phase: Completed in 24 hours (3 days) on-site to review the concepts learned online and participate in simulation workshops to apply ISO 19011 guidelines to real cases and audit scenarios, as well as to conduct audit team leadership role-plays. This program includes several practical and realistic audit workshops geared towards effective planning and execution of third-party and internal audits.
This program includes support materials, access to online audit software tools, case studies, and interactive workshops that help students achieve learning objectives.
Duration:
32 hours (8 hours online + 3 days on site)
Prerequisites
To attend these programs, participants must have completed the online Foundation Course for the management system standard on which the training is based.
Before attending the program, participants must obtain their own official copy of the ISO standards through their national standards body or by visiting www.iso.ch.
Note 1: Fundamentals courses are not within the scope of ANSI accreditation.
Note 2: The standard may be consulted by the student during the final exam. This must be a clean copy of the standards applied to the program, for this reason, it must not have any annotations regarding its content.
Requirements
Important:
a) Students who fail the performance assessment (item 5) will not be allowed to take the written exam.
b) Students who fail the written exam will be allowed to retake it for a fee (contact us for rates in your region). Logistics for retaking the exam will be handled by contacting the QSI Academy Coordinator at training@qsiamerica.com
Program achievements
Participants will learn the ISO 19011 guidelines for audit team leadership and will be able to:
Use of the certificate:
The certificate resulting from this program is an attestation that the participant has acquired the knowledge and skills listed in the learning objectives, demonstrated during the program, and can be used by the participants’ employer and/or certification bodies as the training element necessary to determine competence.
New certificates:
There are three circumstances in which the student can apply for a new training certificate as an ISO Management Systems Lead Auditor.
1. ISO 19011 auditing standards change.
In such cases, depending on the nature of the changes made to ISO 19011, the learner may need to retake the relevant online sessions and successfully complete the corresponding workshops.
2. The student wants a new certificate to cover a different management system standard
For example, if the student originally took the program with an ISO 9001 quality management focus and now wanted a new certificate in a different domain, such as environmental management, the student would need to complete the ISO 14001 Audit Planning Workshop (in addition to the previous ISO 19011 Audit Program transition/upgrade requirements).
3. The management system standard has changed.
For example, if the student originally took the program with an ISO 9001:2008 version and the standard was republished with significant changes (i.e. ISO 9001 version 2015), the student would be required to complete the Audit Planning Workshop for the new version of ISO 9001 (in addition to the ISO 19011 Audit Program transition/upgrade requirements).
618 E. South Street, Suite 500
info@qsiglobalventures.com